Privacy Policy for OHAD Mixed Agro Farm
Effective Date: May 19, 2026
At OHAD Mixed Agro Farm, accessible from [ https://ohadmixedagrofarm.com], one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information collected and recorded by our platform and how we use it, in strict compliance with the Zambian Data Protection Act No. 3 of 2021.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
When you visit our store to browse or purchase our agro-products (including poultry, livestock, and crops), we collect specific details necessary to fulfill your orders:
- Personal Details: Name, billing address, shipping address, email address, and phone number when you register an account or place an order.
- Order Information: Details of the products you purchase (e.g., live broilers, maize bags, eggs) and transaction history.
- Device Data: IP address, browser type, and cookies used to keep track of items in your WooCommerce shopping cart.
2. How We Use Your Information
We process your personal data based on your explicit consent, contractual requirements to deliver goods, or legitimate business operations, including:
- Processing and fulfilling your order requests, delivery schedules, and invoicing.
- Communicating order updates, farm announcements, or responding to inquiries made via our contact forms.
- Maintaining and improving your shopping experience on our mobile and web platforms.
- Preventing fraudulent transactions and ensuring the security of our checkout system.
3. Payment Processing & Data Sharing
To ensure secure transactions for our customers, we utilize trusted local financial services and third-party processors.
- Mobile Money & Cards: Your payment details are securely routed through accredited Zambian payment gateways (e.g., MTN MoMo, Airtel Money, or local card processors) to verify funds. We do not store your raw mobile money PINs or bank details on our servers.
- Deliveries: Your contact phone number and physical delivery address will be shared with our designated farm transport drivers or logistics partners to complete order delivery.
4. Data Retention and Security
In accordance with local data regulations, we retain your account information only for as long as necessary to fulfill business services and legal obligations (such as tax records). We implement industry-standard physical and digital security protocols to protect your personal data against unauthorized modification, disclosure, or destruction.
5. Your Data Protection Rights
Under the Zambian Data Protection Act, you possess clear rights over your digital footprints, including:
- The Right to Access: You can request copies of the personal data we hold about you via your “My Account” page.
- The Right to Rectification: You can modify or correct any inaccurate delivery or profile information at any time.
- The Right to Erasure: You can request that we delete your customer account and personal profile history from our system.
- The Right to Object: You have the right to opt-out of marketing communications or analytical tracking.
6. Contact Us
For any matters regarding this privacy policy or to exercise your data subject rights, please reach out to us directly through our official channels:
- Business Name: OHAD Mixed Agro Farm
- Physical Address: [Ohad mixed agro farm, Kapiri, Central province, Zambia. ]
- Phone Number: [+260967246880/ +260977113597]
- Email Address: [ohadmixedagrofarm@gmail.com]